Your Deaf users will have a access to the Android and iOS app and web based solution developed
specifically for their needs on our 5+ years experience in working on Video Remote Interpretation:
Your Deaf users will have a access to the Android and iOS app and web based solution developed
specifically for their needs on our 5+ years experience in working on Video Remote Interpretation:
Users see approximate waiting time until first interpreter will be available
Users can reserve a specific interpreter for a chosen time slot
Map with closest places, where DeafCom application is used and the Deaf can communicate without barrier (e.g. banks, government offices, …)
Users will gain access to their additional virtual phone number where hearing person can call and will be connect to the Deaf through the DeafCom interpreter desk
Users can choose a favorite interpreter
Users know who will be their interpreter before the session starts
Users can provide feedback after every call, providing opportunity for interpreter development and resolving any user issues ASAP
Specialized solution for your staff and interpreters which will automate and make your processes more effective
so your staff and interpreters will have more time to focus on your Deaf users
Effective way how to schedule shifts for interpreters
Automatic generation of all necessary call statistics (including e.g. data for agency reimbursements)
Interpreters don’t need another phone line. Call to any number can be done directly within our system
Interpreters can see real-time backlog of active requests, including reservation or priority status
Interpreters can see attachments shared by the Deaf through the app upfront, allowing them to better prepare for every call
City halls, banks, insurance companies want to be open and barrier free for Deaf clients, but they need easy to use and effective solution.
With our system you have a solution for them
Partnering organizations and companies can easily integrate an existing iFrame-based solution into their existing Web sites. This is a great contribution to removing communication barriers
The Deaf clients can contact a call centrum of your partnering organization through your interpreters
One button app, which can be deployed on your partners contact places. The Deaf users can connect to interpreter directly from contact place (for example from doctor office, city hall, bank branches etc.)